Your Privacy, Our Priority
We are committed to protecting your personal information and respecting your privacy. Learn how we collect, use, and safeguard your information when you interact with Edify Coaching.
Edify Coaching Privacy Policy
1. Who We Are and What This Policy Covers
Edify Coaching protects the personal information you share with us and uses it only to serve you, run our programs, and improve our work. This policy explains what we collect, why, who sees it, and the choices you have.
Edify Coaching (“Edify”, “we”, “us”) is an identity formation coaching organization serving young adults and parents, founded by Fikayo Omoboriowo and built on the IFG Model™ (Identity, Formation, Governance). We are based in New Jersey, USA.
This policy applies to:
- Our website, edifycoaching.org
- Coaching services: clarity sessions, one-on-one coaching, group coaching, and parent and teen mentorship
- Courses, workbooks, assessments, and events, including conferences
- Our online community hub and email communications
Effective date: [insert date]
Last updated: [insert date]
By using our services, you agree to the practices described here. If you do not agree, please do not use our services.
2. Information We Collect
We collect only what we need to deliver coaching and run our programs. Most of it comes directly from you.
Information you give us
| Category | Examples | When we collect it |
|---|---|---|
|
Contact details |
Name, email, phone, city and
country |
Sign-ups, bookings, inquiries,
event registration |
|
Program details |
Package chosen, goals, life
stage, household role (parent,
young adult, teen) |
Intake forms, clarity sessions |
|
Coaching content |
What you share in sessions,
session notes, workbook
responses, action plans |
During coaching and courses |
|
Assessment responses |
Answers to questionnaires such as The Next Chapter Assessment |
When you complete an assessment |
|
Payment details |
Billing name and address, transaction records |
Purchases (card numbers are handled by our payment processor, not stored by us) |
|
Community content |
Profile, posts, comments, messages |
When you join our community hub |
|
Feedback |
Testimonials, surveys, reviews |
When you choose to share them |
Sensitive information. Coaching conversations may touch on family relationships, emotional wellbeing, health, or faith. We treat anything of this kind as confidential and use it only to coach you. Please share only what you are comfortable sharing.
Information collected automatically. When you visit our website or community hub, we and our providers may collect device and browser type, IP address, approximate location, pages visited, and referring links through cookies and similar tools (see Section 9).
Information from others. We may receive information from a parent enrolling a teen, from a person who refers you, or from platforms you use to reach us (such as a booking or social media tool).
3. How We Use Your Information
We use your information to coach you well, run our programs, and keep in touch. We do not sell your personal information.
- Deliver services: schedule sessions, prepare for coaching, track your progress, and provide course materials
- Communicate: send confirmations, reminders, program updates, and, if you opt in, newsletters and devotionals
- Process payments: bill for packages, courses, and events
- Run our community: operate member spaces and moderate content
- Improve our work: understand what helps clients and which programs to build next
- Stay safe and compliant: protect participants, prevent misuse, and meet legal obligations.
Assessments and research. We may combine assessment and survey responses to spot trends, such as the words young adults use to describe life transitions. We use these results only in aggregated, de-identified form. We will never publish your name or identifiable answers without your written permission.
Testimonials. We share a testimonial publicly only with your consent, and you choose whether to use your name, initials, or no name.
Session recordings. We record sessions only with your advance consent, and only to support your coaching or with your permission for training.
4. Confidentiality in Coaching
What you share in coaching stays confidential, with a few limits required by law or safety.
Coaching is not therapy, counselling, or medical care. Edify Coaching is not a healthcare provider, so coaching records are not covered by HIPAA. We still protect them to a similar standard and share them only as this policy describes.
We may break confidentiality only when:
- You give us written permission
- We believe there is a serious risk of harm to you or someone else
- We suspect child abuse or neglect, which New Jersey law requires any person to report
- A court order, subpoena, or other law requires it
When possible, we will tell you before sharing. If you need support beyond coaching, we may suggest a licensed professional.
Group coaching and community spaces. We ask every participant to keep what others share private, but we cannot guarantee how other members behave. Share in group settings with that in mind.
5. How We Share Information
We share personal information only with people who help us serve you, and only as much as they need. We never sell or rent it.
Service providers. We use trusted tools and vendors, such as:
| Purpose | Provider type | Examples to confirm |
|---|---|---|
|
Scheduling and video sessions |
Booking and video platforms |
[e.g. Calendly, Zoom] |
|
Payments |
Payment processor |
[e.g. Stripe, PayPal] |
|
Community hub |
Online community platform |
Mighty Networks |
|
Forms and assessments |
Survey tools |
[e.g. Google Forms, Typeform] |
|
Email |
Email marketing platform |
[e.g. Mailchimp, Flodesk] |
|
File storage |
Cloud storage |
[e.g. Google Workspace] |
Contractors and vendors. Some of our team members and contractors, including creative and administrative vendors, work remotely, some outside the United States. Each signs a confidentiality agreement and receives access only to the information their work requires. Contractors doing creative work, such as video editing, do not receive coaching notes.
Legal and safety. We may disclose information to comply with law, respond to lawful requests, protect someone’s safety, or defend our legal rights.
Organizational change. If Edify Coaching merges, reorganizes, or transfers its programs, your information may move to the successor, which must honor this policy.
With your consent. For example, when you ask us to coordinate with a pastor, counselor, or family member.
6. Children and Teens
We coach teens (ages 13–17) only with a parent or legal guardian’s written consent, and we do not knowingly collect information from children under 13.
- Parent consent: A parent or guardian must enroll a teen, sign the coaching agreement, and consent to how we handle the teen’s information.
- Teen confidentiality: To build trust, we keep the details of a teen’s sessions private from parents by default. We share general progress and themes, and we will always share safety concerns (see Section 4).
- Parent rights: Parents may review the information they provided, ask us to correct or delete it, or withdraw consent, which ends the teen’s participation.
- Community and online spaces: Teens may join only spaces designated for them under our Safeguarding Policy.
- Children under 13: If we learn we have collected information from a child under 13 without verified parental consent, we will delete it promptly. Contact us if you believe this has happened.
7. Security, Retention, and International Transfers
We keep your information secure, hold it only as long as needed, and protect it wherever it is processed.
Security. We use access controls, strong passwords with two-factor authentication, encrypted storage and transfer where available, and confidentiality agreements for everyone with access. No system is perfectly secure; if a breach affects your information, we will notify you as the law requires.
Retention.
| Record | How long we keep it |
|---|---|
|
Coaching notes and intake forms |
[e.g. 3] years after your last session |
|
Records about a minor |
[e.g. 3] years after the teen turns 18 |
|
Payment and tax records |
7 years (tax and accounting rules) |
|
Assessment responses |
Identifiable data [e.g. 2] years; de-identified
trend data indefinitely |
|
Email list |
Until you unsubscribe |
|
Session recordings |
[e.g. 90] days, unless you ask us to keep them |
After these periods, we securely delete or de-identify the information.
International transfers. We are based in the United States, and some clients, contractors, and providers are in other countries, including Nigeria and Kenya. When information moves across borders, we protect it with written agreements and the safeguards in this policy.
8. Your Rights and Choices
You can access, correct, delete, or limit the use of your information by contacting us. We respond within 45 days.
- Access: ask what information we hold about you and get a copy
- Correction: fix anything inaccurate or incomplete
- Deletion: ask us to delete your information, unless we must keep it by law (such as tax records)
- Portability: receive the information you gave us in a usable format
- Opt out of marketing: click “unsubscribe” in any email or contact us; you will still receive
messages about services you have booked - Withdraw consent: For recordings, testimonials, or research use, at any time going forward
9. Cookies, Community Platform, and Other Websites
We use a small number of cookies to run our website and understand how it is used, and third-party platforms have their own privacy policies.
- Cookies: Essential cookies keep the site working. Analytics cookies (such as [e.g. Google Analytics]) show which pages are helpful. You can block or delete cookies in your browser settings; the site will still work.
- Do Not Track and opt-out signals: We honor recognized opt-out signals, such as Global Privacy Control, where required by law.
- Community hub: Our community runs on Mighty Networks. What you post there is visible to other members, and Mighty Networks also processes your data under its own policy.
- Third-party links: Our site may link to other websites, such as YouVersion devotionals or our church. We are not responsible for their privacy practices.
10. Changes and How to Reach Us
We will post any updates here and notify active clients by email before a significant change takes effect.